IGS Industries: Keeping Manufacturers Connected.
“On the rare occasion we have had an issue with our phone or internet service, Segra has always worked quickly to resolve it. I would recommend their products and services to any business.”
— Lisa Vugrinovich, Office Manager/IT Manager, IGS Industries
IGS Industries
Challenge
IGS Industries is a custom part and sealant manufacturing company of over 150,000 square feet. They offer both stock and custom metal work parts; non-metallic parts; brand-name and custom sealants; gaskets; shims; auxiliary products; and specialized services to best accommodate your business needs. They also provide a wealth of other services to help customers’ businesses thrive. From private labeling and access to exotic materials to reverse engineering and blanket shipping options, they have programs in place that give them the flexibility to meet both the standard and non-standard specifications of their customers.
Solution
Like Segra, IGS Industries has a strong commitment to their customers’ needs, building long-lasting relationships with customers and making sure they follow through and never compromise. So when it came to choosing a telecom provider, they were looking for one that had the same commitment to customers’ requirements as they did.
Segra began partnering with IGS in 2012.
They fiber they built to IGS Industries allowed them to have improved operating and manufacturing performance due to the reliable, robust fiber connection. While other providers they had worked with were able to provide similar service, they were at a very high cost, had frequent outages and there was no follow up from their local sales representatives. Segra has been a long-standing partner to IGS Industries, having built a long standing relationship on trust and customer service. In the eight years IGS Industries has been with Segra, they have not had a single outage.
Integrity builds strong relationships; it’s about doing what is right, following through and never compromising.
Manufacturing Solutions
From cybersecurity to compliance and regulation to customer service, there are lots of priorities that manufacturing companies can’t afford to ignore. Knowing the challenges and pressures facing the industry, Segra has a winning roster of cybersecurity, connectivity, voice, colocation and cloud services.