Game Changing Tech Solutions Transform Loudoun United FC’s Fan Experience

Challenge

From the first meeting it was clear this was going to be an aggressive timeline. Loudoun United had less than three months before their first home game at the new stadium and they needed to have fiber built to the stadium, a new phone system installed and plenty of wireless access points to enable stadium Wi-Fi. While other providers shied away from the project because of the time frame, Segra stepped up and put the needs of the customer first. As a partnership, both sides were extremely flexible and worked to come to a solution. One of the largest hurdles was being able to build the fiber to the stadium.

Solution

Segra’s network delivery team worked diligently to get permits going on an accelerated schedule. Segra was able to complete the fiber build, install switches, routers, and firewalls, and deliver internet access.

The Wi-Fi system was partially installed by the first home game, allowing stadium vendors access to the internet; and was finalized and turned on by Segra in the following weeks. The fan experience during Loudoun United’s inaugural season significantly benefited from access to Segra Field’s free high-speed Wi-Fi throughout the stadium.

Looking forward, Loudoun United plans to introduce and utilize Segra’s GoZone platform, which will allow fans to receive discounts for in-stadium food and merchandise purchases, as well as special offers from participating businesses when accessing Segra Field’s Wi-Fi.

The Spiideo cameras and high-speed Wi-Fi allow the club to record every training session and game, capturing high-quality content the staff can analyze and utilize in real time. The content captured by Segra’s solutions enable the club’s video analyst team to breakdown photos and video clips to improve training sessions as well as in-game coaching situations, enhancing player instruction and allowing for adjustments to elevate performance. Additionally, the Segra solutions in place encourage a deeper vertical integration and interplay among the D.C. United family of clubs (D.C. United, Loudoun United, D.C. United Academy). Segra works every day to build relationships; we believe collaboration is the key to providing unique solutions that work best for our customers.

Soccer Franchise Solutions

From cybersecurity to compliance and regulation to customer service, there are lots of priorities that soccer franchises can’t afford to ignore. Knowing the challenges and pressures facing the industry, Segra has a winning roster of cybersecurity, connectivity, voice, colocation and cloud services.