Elevating the Fan Experience at Columbia Fireflies Games.
Helping entertainment venues stay connected and competitive.
“To find that right blend of people who care about the community, who care about their customers, and will drop everything to come and make sure that our business isn’t interrupted, I’d pay extra for that, and we don’t have to at Segra, and that’s why we enjoy being with them.”
— John Katz, President of the Columbia Fireflies
Elevating the Fan Experience at Columbia Fireflies Games.
Challenge
The Columbia Fireflies, the South Atlantic League affiliate of the New York Mets, required a telecom provider for their needs at Segra Park. This multi-use venue in downtown Columbia, SC, hosts 70 Fireflies games and approximately 300 other events yearly. They sought a local provider that could deliver fast, secure and reliable connectivity solutions and was committed to the community.
Solution
Segra partnered with the Columbia Fireflies to deliver comprehensive connectivity solutions, including a dedicated secure fiber network, robust Wi-Fi, hosted phones and a firewall.
These provide the necessary infrastructure for fan enjoyment and operational support at Segra Park.
This collaboration ensures fans enjoy high-speed Wi-Fi throughout the venue.
“You know, it’s amazing to think that 10 years ago there was no in-stadium Wi-Fi. And because of the Gigabit internet here, we can have 9,000 people in the ballpark, and have hundreds of them streaming music videos or posting to their social channels, and there’s no lag or latency.”
— John Katz, President of the Columbia Fireflies
Additionally, the hosted phone systems keep staff connected remotely, ensuring seamless communication between fans, partners and team members. The secure fiber network
and hosted firewall protect both internal and external data, ensuring a smooth and secure experience.
Segra’s local service significantly enhances the partnership. The Fireflies value the prompt issue resolution provided by a local expert team familiar with their business and infrastructure.
With Segra’s comprehensive and reliable connectivity solutions, the Fireflies have enhanced internal operations, increased revenue and confidently host games and events, supported by a partner dedicated to their success and community service.
Entertainment Solutions
From cybersecurity to compliance and regulation to customer service, there are lots of priorities that entertainment venues can’t afford to ignore. Knowing the challenges and pressures facing the industry, Segra has a winning roster of cybersecurity, connectivity, voice, colocation and cloud services.