Customer Portals
Visit our customer portals to manage your solutions and access support with ease. Our portals provide the most relevant tools and resources to streamline your tasks and resolve any issues quickly, ensuring you receive the assistance you need.
Choose Your Support Portal.
As we prepare to transition all customers to the SegraOne portal, access to the UPN Portal will remain exclusively available for current UPN customers for a limited time.
SegraOne Portal – East Region: GA, MD, SC, NC, PA, TN, VA, WV, Other
UPN Customer Portal – West Region: AR, AZ, CO, IA, IL, KS, MO, NE, NM, TX
Customer Portals
SegraOne
Manage your accounts, services and incident management seamlessly through our new customer portal designed for efficiency and ease of use.
This portal is only available to customers in GA, MD, NC, PA, SC, TN, VA, WV.
UPN Customer Portal
Seemlessly manage your accounts, services, and incident management through the legacy UPN customer portal, designed for optimal performance and user convenience.
This portal is only available to customers in AR, AZ, CO, IA, IL, KS, MO, NE, NM, TX.
Carrier Portal
Request and track quotes for services effortlessly through our carrier portal, designed to streamline your service management process.
Segra Online Bill Pay Portal
Log in to pay your bill or enter your account number and service ID to do a quick pay function.
This portal is only available to customers in GA, MD, NC, PA, SC, TN, VA, WV.
CONNECTIVITY SOLUTIONS PORTALS
SD-WAN
Manage network and device configurations and query current or historical states seamlessly with the VeloCloud portal.
Wireless LTE
Simplify configuration, deployment, operation and troubleshooting of Wireless WANs with NetCloud Manager’s comprehensive tools.
Circuit Performance
View bandwidth, latency and packet loss of your service through the circuit performance portal.
Managed/Smart Wi-Fi
View your dashboard and manage services provided through your Smart Wi-Fi solution with our intuitive Wi-Fi portal.
CYBERSECURITY SOLUTIONS PORTALS
VOICE SOLUTIONS PORTALS
Hosted Voice
Manage call flow, users and reporting for hosted voice through the ParkBench portal, designed for efficient and intuitive control
Call Recording
View, manage, and export call recording data effortlessly through the Miarec portal, designed for seamless call recording control.
CLOUD SOLUTIONS PORTALS
CommVault
Download software updates, view reports, request branding, use data sizing tools and access various applications with CommVault Cloud Services.
Zerto
Zerto portal enables replication, recovery, continuous date protection, built-in orchestration, automation and multi-site analytics.
