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Our collaboration with the Segra team has directly contributed to enhanced customer satisfaction. Their network design and “commitment to customers” aligns very well with our internal strategy making for a great partnership.

We love partnering with Segra! Working alongside direct reps is a customer-first approach that works great for all. We receive sales, engineering and project management support with one dedicated team! Thank you and Go Segra!

We recommend Segra to all our customers that care about mission critical bandwidth and great customer support. They answer their phones with a live person when you call, and you are immediately connected to a tech that is knowledgeable and can immediately start working on your issue. We love how they provide custom fiber builds based on the customer’s needs and how they truly build fiber access rings to reduce the chance of services ever going down. They will show you your risk of exposure from your building to the fiber access ring. No other provider will show you those details and they are truly a great partner for any business that cares about very reliable services and great customer service.

Segra stands out as the industry's most flexible fiber networking company, delivering highly customizable solutions tailored to my clients' needs. Their unique customer-first approach is backed by a promise to release clients from contracts if specific requirements aren't met. Additionally, they provide the best-in-class account management for my clients, with detail and responsiveness that ensures complete satisfaction and trust.

American Business Phones has been recommending SEGRA to our customer for years.  Our customers come to us looking for an Internet and telecommunications provider that is reliable, easy to work with and has top notch customer service, SEGRA is all these things. Our customers have nothing but great things about their experience with SEGRA internet and telecommunications services.  American Business Phones isn’t just selling SEGRA internet and telecommunications services, we also connect those services to our customers, phones systems, and firewalls, so we are able to see every process from Sales, project management, installation and after sale service, all aspects of working with SEGRA are among the best we have experienced.

The IQ Wired team values its collaboration with the Segra team due to our shared "customer first" mindset. Unlike many other Service Providers, Segra is often proactive and responsive to both our needs and those of our clients. When challenges arise, they communicate openly, explaining the situation and providing regular updates on how and when issues will be resolved. Their team's responsiveness, creativity, and genuine care make them a true partner to IQ Wired and our clients.

I have worked with Segra’s Channel Program since 2006 and will say, without hesitation, that it is the best channel program out there.  The Segra team not only helps design and sell their product, but they also stay behind it through implementation, cutover/turnup, and support as the new network is put into production. My clients are always impressed with Segra and their Channel Team.

I just wanted to share with you some of the reasons why I think Segra is a great partner for us. They have a customer-focused sales team that works with us to strategize and win business. They have a professional project management team that communicates well and sets clear expectations. They have a reliable construction team that is available and willing to talk with customers and partners to solve problems. And they have accurate quotes that they stand by. I have been impressed with their service and I hope you are too.